We strive hard to deliver products in fastest time possible.
How the delivery process works?
- Once the order is processed, your products are inspected thoroughly for quality
- Order is then packed & handed to our delivery partners within 24 hrs of order receipt
- Order tracking ID is mailed to customer with the product dispatch
For imported orders with 12-14 days delivery, you will receive two separate tracking links:
- First link (DHL) is to track your shipment from Country of Import to India
- Second link (Shiprocket) is to track your shipment from our local warehouse in India to your delivery address
Please note first tracking link is sent as soon as order is ready for dispatch from the country of import, and second link is sent as soon as order is ready for dispatch from our local warehouse in India.
Free delivery & shipping charges?
We offer free delivery on:
- Orders above Rs. 799
Standard shipping charge of Rs. 149 is applicable on all orders under Rs. 799. Final order value includes discounts, taxes and other applicable charges (if any).
Fair Usage Policy
We always strive hard to provide the best experience to our customers. However, to ensure fair usage, we reserve the right to collect shipping charge of INR.149 on all orders and disable cash on delivery option for specific accounts that consistently demonstrate a high percentage of returns and non-acceptance of cash-on-delivery shipments.
How do I return an item purchased?
We promise 100% original and authentic products. However in case of any quality issues, we offer 30 days hassle free returns and 100% money back guarantee.
We offer refunds only on products where it is not consumed significantly.
Please follow these steps to raise a return request:
- Step 1: Kindly raise return request here mentioning your order number in the subject
- Step 2: We schedule pick up of the products within 2 business days. We initiate the refund or replacement as soon as the product is received
- Step 3: Refund amount gets remitted to your account used for payment within 7 business days
Please note for COD orders, customers will be requested for online payment details (bank account details or UPI ID) to remit the refund.
All return requests are requested to be raised within 30 days of order delivery.
Kindly note this policy does not cover damages due to neglect or improper usage.